Conditions of ERREENNE Srl

In case of overseas shipping, Erreenne will inform about the cost of transport at the time of the order confirmation.


Pour le transport à l'etranger Erreenne se reserve de communiquer les frais de transport au moment de l'envoie de la confirmation de commande

Para el envio al extranjero, Erreenne comunicará el costo del transporte en el momento del envio de la confirmación del pedido.



Payment: Cash to courier (we accept A / B - F / C - cash) or in advance by bank transfer
Transportation Italy: Porto Franco with a charge of Eur 21.50
Transport Foreign Countries: The prices are ex-works, transport will be automatically calculated based on weight and volume of goods ordered and the destination country.
Delivery time: 10-12 working days after receipt of order.
VAT: 22% (not included in price)
Express Delivery: to be arranged by phone before issuing the order online
Packing: standard free
Orders may be placed through e-commerce, mail or fax
Merchandise Return / Claims (*): The return must be requested and then approved by us via fax. If the conditions are not respected, the returned goods will not be accepted by us.
Jurisdiction: Any dispute recognizes the exclusive jurisdiction of the courts of Padua.
How to buy
The customer may only purchase products in the electronic catalogue Erreenne Ltd when placing the order and viewable online at Internet, as described in the relevant information sheets.
The order can be made online or via Fax. It is herewith declared that the picture accompanying the description of a product may not be fully representative.
The correct order is confirmed by receipt Erreenne Srl through an e-mail, sent to the email address mentioned by the customer. This confirmation message will contain an 'Order Number', to be used in any further communication with Erreenne Srl and appearing in the object of the cash advanced payment. The message will include all data entered by the customer who agrees to verify the correctness and communicate any corrections, using the link "Your orders”. In case of non-acceptance, Erreenne Srl ensures timely communication to the customer.
Complaints (*)
Any complaint must be addressed to Erreenne Ltd by telephone on 0039 049 8702522, or e-mail, or by mail by writing Erreenne Srl via Grecia, 16 Padova Italy. The sales contract between the customer and Erreenne Ltd is concluded in Italy and governed by Italian laws. For the solution of civil and criminal disputes arising from the conclusion of this contract of sale at a distance, the local jurisdiction is the only forum of Padua .
Subject of contract
These Terms are for the purchase of products and services, carried out remotely via computer network, from Erreenne Srl Via Grecia, 16 35127 Padova Italy, P. VAT. 04093900282. Each purchase transaction will be governed by the provisions of Legislative Decree 185/99 and, and as for the protection of confidentiality, this will be submitted to the rules laid down in Act No. 675/96 and subsequent amendments.
Acceptance of Terms of Sale
The contract between Erreenne Ltd and the Customer shall be concluded with the acceptance of order by Erreenne Ltd. This acceptance is considered tacit. By placing an order in the required manner, the Customer declares to have read all information given to him during the purchase procedure and accepts the general conditions and payment below.
It is excluded any right of the Customer to damages or compensation, and any contractual or extra contractual liability for direct or indirect damages to persons or property, caused by lack of acceptance, even partial, of an order.